Last Updated: 19/12/2024
At My Personalised Item, we are dedicated to delivering your orders promptly and efficiently. Below is an overview of our shipping policy, outlining our rates, processing times, and delivery estimates.
1. Shipping Rates
- Flat Rate: We charge a flat shipping fee of $10 on every order, regardless of the quantity of items purchased.
- Tax: Shipping charges are nontaxable.
2. Shipping Area
- United States Only: We currently ship within the United States only. We do not offer international shipping at this time.
3. Order Cutoff Time
- Cutoff Time: Orders placed by 5:00 pm CST (GMT-6) on business days (Monday to Friday) will begin processing the following business day.
4. Handling and Transit Times
- Handling Time: Orders are processed and shipped within 2 to 3 business days (Monday to Friday).
- Transit Time: Once shipped, delivery typically takes between 3 to 7 business days, depending on your location within the United States.
- Total Delivery Time: From the time of placing the order, please allow 5 to 10 business days for your order to arrive.
5. Additional Information
- Please note that delivery timelines are estimates and may vary due to unforeseen circumstances such as holidays or carrier delays.
- Orders placed on weekends or holidays will be processed the next business day.
Contact Information
Company Name: My Personalised Item
Customer Service Hours: Monday to Friday (8:00 AM to 5:00 PM)
Email: support@mypersonaliseditem.shop
Phone: +1 (302) 451-9488
Address: 9705 Burnet Rd STE 406, Austin, TX 78758, United States