Last Updated: 19/12/2024
Please read these Terms carefully before using My Personalised Item website. By accessing or using our site, you agree to comply with these terms, which govern your relationship with My Personalised Item and your use of our services.
1. Product Descriptions and Display Information
We make every effort to display our products as accurately as possible. However, colors, sizes, and other product details may vary slightly depending on the settings and resolution of your device, which may affect the way product features appear.
2. Order Acceptance, Cancellation, and Rights of Refusal
My Personalised Item reserves the right to refuse or cancel any order for any reason at any time, including cases of suspected fraud, incorrect pricing, or if an item is out of stock. You will be notified promptly if your order is canceled, and a refund will be issued if applicable.
3. Pricing Policy and Currency of Listed Prices
All prices listed on our website are in U.S. dollars (USD) and may be changed at any time without prior notice. My Personalised Item is not responsible for any currency conversion fees your bank or payment processor may charge if you are viewing prices from outside the United States.
4. Payment Terms and Accepted Payment Methods
Full payment is required at the time of purchase to process your order. We accept multiple forms of payment, including:
- Paypal
- Visa
- MasterCard
- American Express
- Discover
- JCB
- Diners Club
- Google Pay
- Union Pay
- ELO
- Apple Pay
5. Shipping, Delivery Area, and Estimated Delivery Times
My Personalised Item currently only ships orders within the United States. Orders are processed within 2 to 3 business days (Monday to Friday) after order placement. Once shipped, delivery typically takes between 3 to 7 business days, depending on the location within the U.S. This means you can expect a total delivery time of 5 to 10 business days. Please note that these timeframes are provided as guidelines, and My Personalised Item is not responsible for delays caused by factors beyond our control, such as carrier issues or weather conditions.
6. Return Policy, Conditions, and Customer Responsibilities
Products may be returned within 30 days of delivery, provided they are in their original condition, unworn, and undamaged. The customer is responsible for return shipping costs. Please review our Return and Refund Policy for further details.
7. Intellectual Property, Copyright, and Proprietary Rights
All content on this site, including text, images, graphics, and logos, is the property of My Personalised Item and is protected by international copyright laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
8. External Links and Third-Party Website Responsibility
Our website may contain links to third-party websites. My Personalised Item is not responsible for the content, practices, or policies of these external sites, and we encourage you to review their terms and privacy policies before use.
9. User Account Information, Responsibilities, and Security
You are responsible for maintaining the confidentiality of your account information and password and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.
10. Limitation of Liability for Website Use and Services
My Personalised Item is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website, products, or services. This includes but is not limited to damages for loss of data, revenue, or profit.
11. Product Availability, Stock Changes, and Discontinuation
Product availability on our website is subject to change without notice, and we reserve the right to discontinue any product at any time. We are not liable if a product is out of stock or unavailable for any reason.
12. Governing Law and Jurisdiction
These Terms of Service are governed by and interpreted under the laws of the jurisdiction in which My Personalised Item operates. By using this site, you agree to submit to the jurisdiction of these laws.
13. Data Security, Privacy Practices, and Customer Protections
We take all reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Please review our Privacy Policy to understand how we handle your personal data.
14. Fraud Prevention, Monitoring, and Legal Reporting
Any suspected fraudulent activity, including unauthorized use of credit cards or other illegal acts, will be monitored and reported to the appropriate authorities. My Personalised Item works closely with law enforcement to prevent and address fraud.
15. Order Modifications and Conditions for Changes
Modifications to an order can only be made before the order has been processed. Once an order has been shipped, changes can no longer be accommodated. Please contact customer support promptly if you need to modify your order.
16. Promotions, Discount Codes, and Validity Period
Promotions, discount codes, and special offers are valid for a limited time and may be subject to specific terms. Promotional offers cannot be applied to previous purchases or combined with other discounts.
17. Termination of Accounts and Services Due to Violations
My Personalised Item reserves the right to terminate your account if we believe you have violated our Terms and Conditions, engaged in fraudulent activity, or otherwise misused our website or services.
18. Right to Modify Terms and Conditions Without Prior Notice
My Personalised Item reserves the right to update or modify these Terms and Conditions at any time without prior notice. We recommend reviewing this page periodically to stay informed about any changes.
Contact Information
Company Name: My Personalised Item
Customer Service Hours: Monday to Friday (8:00 AM to 5:00 PM)
Email: support@mypersonaliseditem.shop
Phone: +1 (302) 451-9488
Address: 9705 Burnet Rd STE 406, Austin, TX 78758, United States